TERMS AND CONDITIONS
(Operational & Booking)
Last Updated: 26 April 2026
Welcome to Christina Bohane Fitness. These Terms and Conditions govern the booking of live sessions, use of third-party platforms, intellectual property, and communication boundaries.
These Terms must be read in conjunction with our Health and Fitness Disclaimer & Online Client Service Agreement, which outlines the medical, physical, and liability limits of our services. By booking a session or purchasing a service, you agree to both documents.
1. Booking, Cancellations, and No-Shows (Live Coaching)
All live 1:1 sessions, consultations, and small group sessions are managed via our booking platform (Setmore).
Cancellations & Rescheduling: If you need to cancel or reschedule a booked session, we require a minimum of 24 hours' notice. Cancellations made with less than 24 hours' notice will result in the forfeiture of the session and/or no refund.
Late Arrivals: If you are late for a scheduled Zoom session, the session will still end at the originally scheduled time. If you are more than 10 minutes late without notifying the Coach, it will be considered a "No-Show" and forfeited.
Consultations: The free 15-minute consultation is strictly limited to one per prospective client unless otherwise agreed upon.
2. Intellectual Property & The Sisu Method
The methodologies (including the Finnish Sisu Method content), workout programming and mental coaching frameworks provided to you during sessions are the exclusive intellectual property of Christina Bohane Fitness.
You may use these materials for your personal, non-commercial use.
You are strictly prohibited from copying, distributing, republishing, or sharing any provided PDFs, videos, or coaching frameworks with third parties.
Recording Ban: Clients are prohibited from recording (audio or video) live Zoom sessions without explicit written consent from Christina Bohane.
3. Third-Party Platforms (Zoom & Setmore)
Our services utilize third-party applications (Setmore and Acuity for scheduling, Zoom for live calls, and Stripe/PayPal for payments).
Christina Bohane Fitness is not responsible or liable for any technical outages, service interruptions, or data breaches caused by these third-party platforms.
If a session is disrupted due to a documented global outage of Zoom, the session will be rescheduled at no additional cost.
4. Communication Boundaries (WhatsApp Support)
We offer support via WhatsApp across different international numbers to assist you with your fitness journey. To protect the professional coaching relationship:
Response Times: WhatsApp messages are checked intermittently during standard business hours. (e.g., The UK number is checked once per weekday). We do not guarantee immediate or 24/7 responses.
Scope of Support: WhatsApp communication is strictly for brief fitness inquiries, scheduling, and accountability check-ins. It is not a substitute for booked coaching sessions. Deep-dive coaching questions will be reserved for your scheduled Zoom calls.
Code of Conduct: All communications must remain professional and adhere to our Safeguarding Code of Conduct. Harassment, inappropriate language, or boundary violations will result in the immediate termination of services without a refund.
5. Governing Law & Jurisdiction
Christina Bohane Fitness is a registered business operating in Italy (P.IVA 10455281211). These Terms and Conditions, alongside our Disclaimer, are governed by the laws of Italy and applicable European Union Consumer Law. Any disputes arising from these agreements that cannot be resolved mutually shall be subject to the exclusive jurisdiction of the courts of Naples, Italy.
6. Modifications to the Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. It is your responsibility to review these terms periodically.
7. Safeguarding & Ethics Christina Bohane Fitness adheres to the mandatory Safeguarding Code of Conduct to prevent abuse and discrimination. Our full Safeguarding Policy and digital protocols can be viewed here.